Welcome to the BROE2 help pages. These pages will be populated as questions are asked.

If you need further help, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Key Terms and Definitions

A list of key terms and conditions can be found at: https://www.britishrowing.org/events/competition-framework/key-terms-and-definitions/

 

Instructions for club entry secretaries

Check out our online tutorial that provides step-by-step instructions on how to enter a crew on BROE 2: https://www.youtube.com/playlist?list=PLJKYUSBLszJJTtCuRNK6Ba6_5WJgct8S0

 

 

Members not appearing in member drop-downs.

Please note that members in the BROE2 members export with a "W" in their membership number are only registered with BR and do not have a valid racing licence. When a licence expires, the member is automatically moved to being a registered with an expiry date twelve months later. The member needs to go and renew their membership before it will appear in BROE2 which can take up to 20 minutes to show the new status.

Age of Athletes

The dates of birth have been removed from BROE2 but are still visible in ClubHub for club administrators. The Age shown in BROE2 is the "racing age", ie the age of the athlete on 31st August preceding the event for Juniors and 31st December in the year of the event for U19, and U23 categories. Seniors and Masters, it is the age attained during the calendar year. (Sections 2 of the rules of racing 2019)

This means that J14 will be age 13 and below, J15 will be age 14 and below, U23 will be 22 and below, Masters C will be 43 to 49.

 

Events not being shown 

If an event or division is not listed then that event or division is FULL and the entries secretary has suspended any new entries. There is no need to email the BROE2 helpdesk as this is not a problem with the software. 

 

Software developers 

Do you develop software for regattas and/or heads? If so, would you like to be on the developers mailing list for information about updates to the file formats? Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your contact details and the competitions that use your software.

It is important to note that British Rowing reserve the right to change the file format at any time, although notice will be given if possible.

 

Current Known Issues

Changes in Competitor CSV export - 5th September 2019

The old format of Membership number has been retired as it is no longer printed on the membership card. The old "Membership Number" column just has the membership number in it and a new column "MembershipType" added with the name of the membership level. The documentation will be updated when this rolled out. Only the competitors CSV is affected. The old silver members will be showing as "SUPPORT" rather than "ROW" or "COACH" until the membership information from ClubHub has been syncronised with the BROE2 system.

Useful documents are available from the menu "Useful Documents". A document describing the file formats is available here.

Changes in Club Members Report - 5th September 2019

The old format of Membership number has been retired as it is no longer printed on the membership card. The old "Membership Number" column just has the membership number in it and a new column "MembershipType" added with the name of the membership level. The old silver members will be showing as "SUPPORT" rather than "ROW" or "COACH" until the membership information from ClubHub has been syncronised with the BROE2 system.

Last Issues